Refund policy
No Refunds:
- We do not offer refunds. Exchanges are only allowed for unopened products, if the store messes on their end.
Order Cancellation:
- To cancel an order before it's out for delivery, call (410) 426-0914 immediately.
Incorrect Orders:
- If we make a mistake, we'll exchange your order at no cost.
Rescheduling Delivery:
- If you need to reschedule after a failed delivery, a $10 fee will apply.
Product Exchanges:
- If you want to exchange products (not due to our error), a $20 fee applies for a driver to visit your home.
- Alternatively, you can visit our store for the exchange without any additional fee.
Additional Notes:
- Ensure the product is unopened for exchanges.
- Contact us promptly for cancellations or issues.
Thank you for understanding and choosing Harford Road Liquors!