You will receive notifications through SMS/ email:
- Order confirmation: this notification will come right after you place your order
- Tracking link: this notification will come after driver is out for delivery with your order. (Note: order tracking link will be sent, only after driver clicks on my way)
- Order delivered: this notification will come after your delivery is done, and you can write your delivery feedback there
In the link you will be able to:
- Track your order live on the map
- See, Estimated Time of Arrival (ETA)
- See your Driver's Activity
- Call or Text your Driver
New Features on the new (beta) order tracker:
- Better AI powered notifications
- Better look, design, & functionality on our new tracker
- Integrated live chat with driver, on tracking link
- Stay updated all the time with AI powered SMS/ email
Things to Note:
- Your ETA may go up in time, if there are multiple deliveries
- 98% of deliveries arrive within 1-2 hours
- If you don’t want to sign, then you can ask the driver to take a pic instead for proff. of delivery
- The notifications will be sent to the number/ email you provided during checkout